Can I purchase a Damage Fee Waiver?

Yes. The enhanced Damage Fee Waiver allows you to eliminate the Damage Fee for physical damage to the car. You can make this purchase during the application process or any time during your membership using the following form ‘rentE Driver Fee Waiver Form’.

What happens if I am under 25?

Your application will be considered if you are under the age of 25 and have no Violations Or Accidents If Under The Age Of 25

Will I be charged an annual membership fee?

No. rentE only requires an initial sign-up fee to cover all background checks and to register you with the insurance, after this there are no membership fees to remain part of the program.

Do I have to charge the car or pay for fuel?

No. Your car will always be charged to at least 80% when you pick it up. Your only responsibility is to ensure you take the vehicle off charge correctly before driving off and ensuring it is back on charge after you return it.

How far can I travel in an electric car?

The vehicles have a real world range of at least 150 miles. If you have more than 1 hour of your booking left and the range drops below 20% you can ring our offices and, if we have an available car, we will allow you to swap into one with greater range free of charge.

How do I cancel my membership?

Members are free to cancel their membership at any time and for any reason. Members will need to ring our office or email to make this arrangement.

Is insurance covered?

Yes, all drivers meeting the entry requirements for rentE will have comprehensive insurance provided with the service.